Privacy Policy | Fieldtics

1. Introduction

Fieldtics ("we," "us," or "our") operates the Fieldtics platform at fieldtics.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service business management platform.

2. Information We Collect

Information you provide

Account information: name, email address, business name, and phone number
Customer data: names, addresses, contact details, and job history you enter into the platform
Billing information: payment method details processed through our third-party payment providers
Communications: messages you send through the platform or to our support team

Information collected automatically

Device and browser information (type, operating system, IP address)
Usage data (pages visited, features used, timestamps)
Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our platform
Process transactions and send related notifications
Send you updates, marketing communications, and product announcements (you can opt out at any time)
Respond to your support requests and inquiries
Monitor usage patterns to improve user experience and platform performance
Detect, prevent, and address fraud, abuse, or technical issues
Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your data with:

Service providers: third-party vendors that help us operate the platform (hosting, payment processing, email delivery, analytics)
Legal requirements: when required by law, regulation, or legal process
Business transfers: in connection with a merger, acquisition, or sale of assets
With your consent: when you explicitly authorize us to share your information

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest, access controls, and regular security assessments. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide our services. When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing of your data
Export your data in a portable format
Withdraw consent at any time

To exercise any of these rights, contact us at [email protected].

8. Cookies

We use cookies and similar technologies to keep you logged in, remember your preferences, and understand how you use our platform. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain features.

9. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Fieldtics is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the platform after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Fieldtics
Email: [email protected]